These are great personalised girls and boys rucksacks! They have adjustable padded shoulder straps, zipped main compartment, plus a small front pocket. Personalised name upto 15 letters and will be embroidered onto the front of the bag. Approx Size: 23cm x 35cm x 12cm, capacity 7 litres. HOW TO ORDER: 1. Click on the drop down boxes and choose the size / colour you want. 2. In the box type the personalised name, upto 15 letters. 3. Click Add to Basket. Returns Policy: As this is a personalised item, if there isn't a manufacturing problem with the product or the personalised name embroidery, returns cannot be accepted.